ICM course progression routes
Course toolbox
Related courses
Leisure & Tourism Operations
The Hospitality Industry
Organisational Behaviour & Hospitality Management
Marketing for Hospitality & Tourism
The Human Resource in Hospitality
Tourism Product Development & Promotion

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Restaurant Services

Main topics of study:Study Restaurant Services with ICM

Staff & Workplace:

  • Restaurant Service in Catering Context
  • Waiting Staff & Kitchen Support
  • Conduct & Appearance
  • Restaurant & Equipment
  • Ancillary Sections & Services
  • Preparing the Restaurant

Meals & Menus:

  • Menu Trends & Composition
  • Function Menu Making
  • Food & Menu Terms
  • Cookery as Product Knowledge

Main Meal Service:

  • Preparing for Service
  • Guest Reception & Orders
  • Forms of Service
  • Procedures & Techniques
  • Serving Courses & Dishes

Control, Functions & Other Services:

  • Checking, Control & the Bill
  • Functions & Outside Catering
  • Breakfast, Lounge & Floor Service

Liquor & Tobacco:

  • Table Wine & Wine Lists
  • Equipment & Handling
  • Serving & Selling
  • Drinks, Licensing & Tobacco

Reading List

Main Text:

Food & Beverage Service – Lillicrap, Cousins & Smith (Hodder & Stoughton)

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