Main topics of study:

The Hospitality Industry – Travel & Tourism:

• The Travel Industry
• The Tourism Industry

Profile of the Accommodation & Leisure Industry:

• Accommodation – Hotels in UK, Europe & USA
• Industrial Supply in UK & Europe
• Historical Perspective – UK
• Economic Issues
• Organisations
• Accommodation – Timeshare
• Accommodation – Caravan & Camping
• Other Activities Within the Hospitality & Leisure Industry

Hotel Management – Dimensions & Structure:

• Strategic Management
• Feasibility Studies

Aspects of Management:

• Commissioning the Property
• Procurement
• Sources of Revenue & Operating Costs
• Market Segments

Accommodation Operations:

• Marketing
• Room Division
• Rooms
• Housekeeping
• Planning & Organising the Housekeeping Department
• Human Resource Management
• Financial Control
• Leisure Facilities

Legislation:

• Food Safety Legislation
• Liquor Licensing Legislation
• Health & Safety at Work
• Planning Legislation

Restaurant & Fast – Food Industry:

• Catering Market
• The Catering Markets by Sector
• Market Sectors
• Major Operations
• Food & Beverage Management

Contract Catering Industry:

• Background & History
• The Primary Markets
• Industry Supply
• The Three Major Companies

Brewing Industry:

• Background to the Industry
• Major Operations

Trends:

• The Environment
• Environment Initiatives
• Environment Issues – The Hospitality Industry
• Computer Reservations Systems
• Quality Assurance
• Total Quality Management

Reading List

Main Text:

Hospitality Management: An Introduction – T Knowles (Pitman Publishing)

Alternative Text and Further Reading:

International Hospitality Industry – Peter Jones (Pitman Publishing)