Main topics of study:

Part A: Human Resources Management in Context

Human Resource Management in a Dynamic Environment:

• Economic Changes
• Social and Cultural Changes
• Technological Changes
• Legal Environment
• Privatisation and Contracting Out Services
• New Public Service
• Strategic Human Resources Management

Strategic Human Resources Management and Planning

• Strategic Planning
• Strategic Human Resources Management
• Human Resources Planning
• Strategic Human Resources Management
• Problems and Implications of Strategic Human Resources Management
• Changing Role of Human Resources Management
• SHRM Audit
• Human Resources Information Systems
• HR Benchmarking and Return On Investment

Strategic Human Resources Management and Technology

• Information Systems Technology
• Organisational Change
• Types of Information Systems
• Information Systems Design
• Information Technology Resource Policies
• Human Resources Information Systems
• Strategic Human Resources Management

Equal Employment Opportunity

• Laws
• Proving Employment Discrimination
• Affirmative Action

Valuing a Diverse Workforce

• Glass Ceilings
• Why Diversity is Important
• Equal Employment Opportunity
• Compliance with Laws and Managing Diversity
• Human Resources Implications for Managing Diversity
• Sexual Harassment
• Sexual Orientation
• Employer Liability

Volunteers in the Public and Non-profit Sectors:

• Use of Volunteers
• Volunteer Motivation
• Recruitment
• Pre-recruitment Process
• Managing Volunteers
• Orientation and Training
• Volunteer Recognition
• Evaluation
• Governing Boards

Part B: Methods and Functions of Human Resources Management in the Public Sector

Job Analysis

• Legal Significance of Job Analysis Data
• Job Analysis Information and Methods
• Designing a Job Analysis Programme
• Strategic Job Analysis
• Job Analysis Techniques

Recruitment Selection

• Recruitment
• Screening Applicants
• Psychometric Terms and Concepts
• New Directions
• Executive and Managerial Recruitment and Selection

Performance Management

• Developing an Evaluation Programme
• Rater Training
• Who Should Rate
• Executive Evaluation
• Documentation
• Evaluation Review
• Ethical Issues in Performance Appraisal
• Performance Appraisal Techniques
• Alternative Performance Management Techniques

Compensation

• Equity
• Compression
• Grade Creep
• Pay Differentials
• Executive Compensation and Benefits

Benefits

• Required Benefits
• Discretionary Benefits

Training and Development

• Needs Assessment
• Developing Training Objectives
• Developing the Curriculum
• Delivering Training
• Evaluating Training
• Career Development
• Managerial and Executive Development

Collective Bargaining in the Public and Non-profit Sectors

• History of Private Sector Collective Bargaining
• Collective Bargaining in Non-profit Organisations
• National and Local Organisations
• Concepts and Practices of Collective Bargaining
• Public Sector Distinctions
• Non-profit Sector Distinctions
• Privatisation of Public Services

Reading List

Main Text
Joan E Pynes, Human Resource Management for Public and Nonprofit Organizations (Jossey Bass Wiley, 1997, ISBN 0787908088)