Main topics of study:

Introduction:

• The Influential Manager
• Employee Relations Activities

An Overview:

• Employers’ Interests in the Labour Market
• Employer/Employee Common Interests
• Processes
• Agreements, Rules & Regulations
• Bargaining Power & Management Behaviour
• Skills

Parties, Processes, Outcomes & Content:

• The Corporate Environment
• Economic Management
• The State as Law Maker
• The Technology Impact
• Balance of Bargaining Power

Employee Relations Institutions:

• Employers’ Organisations
• Trade Unions
• Third Party Intervention

Employee Relations Strategies & Policies:

• Defining Strategy
• Defining Policy
• Management Style
• Management & Trade Unions

Employee Involvement & Participation:

• The Aims of Involvement & Participation
• The Objectives of Involvement & Participation
• Involvement & Participation Mechanisms
• Communication & Briefing Systems
• Task & Work Group Involvement
• Financial Participation
• Representative Participation

Managing Employee Relations:

• Purpose of Negotiation
• Negotiating Situations
• Industrial Negotiations & Commercial Negotiations
• Bargaining
• Stages in the Negotiation Process
• Negotiation Outcomes
• Skills Required

Disciplinary Matters:

• Origins of Procedures
• Current Legal Position
• Disciplinary Procedures
• Rules & Issues
• Misconduct
• Capability
• Appeals

Grievance:

• Definitions of Grievance
• Grievance Take Up
• Procedures
• Managing Grievances
• Resolving Issues of Grievance

Bargaining with Employees:

• Definitions of Bargaining
• Preparation & Aims
• Presentation of Proposals
• Common Ground

Redundancy Situations:

• Redundancy & Management of Change
• Policies & Procedures
• The Legal Framework
• Post Redundancy

Reading List

Main Text:
Employee Relations – J Gennard & G Judge (Institute of Personnel Development)

Alternative Texts and Further Reading:
Personnel & HR Journals